(Last Revised: 19:10:2016)

This Privacy Notice relates to personal information we collect on this website. "Unpluglive Entertainment Group Limited" is responsible for (and owns) this website. Unpluglive Entertainment Group Limited, a company incorporated in England and Wales with company number ************ and registered office address: Trinity Court, 34 West Street, Surrey SM1 1SH (who we refer to as "we", "us" and "our" below), take your privacy very seriously.

Please be sure to read in full these terms and conditions carefully before continuing to use this website. You should understand that by continuing to use this website, you subsequently agree to be bound by these terms and conditions.

This Privacy Statement will endeavour to explain the type of personal information we collect, how and when it is collected, what we use it for now and how we will use it in the future, plus details on the circumstances in which we may disclose it to third parties. Should you have any questions about the way in which your information is being collected or used which are not answered by this Privacy Statement and/or any complaints please contact us on Privacy@unpluglive.com.

By visiting and using www.unplugLive.com (the "Website") or any other application or website ("Application") for the purchase or sampling of products from Unpluglive (as applicable) you acknowledge that you have read, understood and are consenting to the practices in relation to the use and disclosure of your personal information described in this Privacy Statement and our Terms and Conditions. Please be sure to obtain your parent's (or legal guardian's) consent before providing us with any personal information if you happen to be visiting and using the Site;

• in Russia and you are under the age of 18; or
• in Japan or Taiwan and you are under the age of 20; or
• anywhere else in the world and you are under the age of 16.

Information We Collect & Use

If you are happen to just be visiting the public areas of the Website, we do not tend to collect any Personal Data about you. However, there may be times when we may automatically collect information about your visits, such as browsing patterns. Information collected in this way does not reveal your contact details or any type of Personal Data. This information is only used in aggregate form to analyse, manage and develop the Website and is not linked to any individual.

If you are a member of the Website through registering for an account with us, place an order with us or send us an enquiry, we will collect certain personal information from you; for example, your name, postal address, phone numbers, e-mail addresses and (if applicable) credit card numbers. We may also obtain information about you as a result of authentication or identity checks. We use this information to identify you as a customer/consumer, to update our records, to enable your use of interactive features of our service and to generally manage your account with us and if you have consented; to provide you with information by post, e-mail, mobile messaging, telephone communications and/or through any other electronic means including social network platforms about our products, events, promotions and services.

We may in addition also use this information to tailor how our website appears to you and to tailor the contents of our communications with you, so as to make the website and those communications more relevant to you.

We may collect statistical information about site traffic and other usage related information which we may pass on to selected third parties. These statistics do not tend to include any information which can identify you personally.

We may also use your personal information for our internal marketing and demographic studies, together with non-personal data to analyse, profile and monitor customer patterns so we can consistently improve our products and services and understand what may be of interest to you and other customers.

In addition, for quality control and training purposes, we may monitor or record your communications with us. We will at all times endeavour to comply with the requirements of the UK Data Protection Act, 1998 (the "Act") and any applicable laws and regulations to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully.

Minors Providing Personal Data: Persons below the age of 18 may only provide personal data to Unplug Live if they have written permission of one of their parents or their legal guardian who has read this privacy, security and cookies policy.

Your Personal Details

We shall only keep your information as long as you remain an active customer and for 3 years afterwards or as otherwise required by law. If you wish to request the deletion of your personal details, or wish to change your preferences at any time please contact our Customer Service Team.

Cookies

This Website uses cookies. Web Cookies are small pieces of data sent by the Website and they are stored by your browser on your computer's hard drive, so that we are able to recognize your browser when you return on the Website. Cookies can collect data on the use of the Website such as which pages are visited and the duration of a user session.

When you use the Website, the cookie sends data to Unplug Live. We do not tend to retain cookies longer than necessary. On our Website we tend to use strictly necessary cookies, performance cookies, functionality cookies, advertising cookies, first party cookies, third party cookies, persistent cookies and session cookies. Strictly necessary cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the website.

By continuing to use this site, you agree to having read this policy and consent to our cookie settings and agree that you understand our outlined information on Cookies. Please be aware that restricting cookies will impact on your user experience and may prevent you from using part of our site.

To find out more information about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.cookies.org or www.allaboutcookies.org.

Newsletter Subscription

If you have registered to receive updates from us via our Newsletter, and you no longer wish to receive these, you can do this by un-subscribing to our Newsletter. To do this, you will have to send your request to Help@unpluglive.com . Once your subscription has successfully been disabled, you will then get a confirmation message stating that your subscription has been removed.

UnplugLive Compliance Pledge

We will at all times endeavour to comply with the requirements of the data protection act to make sure that the personal information you give us is kept appropriately secure and processed fairly and lawfully.

Others That May Use Your Information

In certain circumstances we may share your information with affiliated companies including other companies who happen to be in the Unplug Live group globally, joint ventures, franchisees, licensees and selected service providers who perform functions on our behalf such as fulfilling orders, processing payments, and carrying out promotional services or data management. This includes the companies we have chosen to handle our order dispatch service and any delivery company that we may use from time to time. We may also share your information with other companies who assist Unplug Live in promoting Unplug Live products and services in order to provide you with enhanced customer services and/or share information about Unplug Live products and services with you.

You also acknowledge and agree that in certain circumstances we may disclose personal information relating to you to third parties, for example, in order to conform to any requirements of law, to comply with any legal process, for the purposes of obtaining legal advice, for the purposes of credit risk reduction, to prevent and detect fraud and/or to protect and defend the rights and property of Unplug Live and other members of the Unplug Live group. At all times where we disclose your information for the purposes of credit risk reduction and fraud prevention we will take all steps reasonably necessary to ensure that it remains secure. In the event that we or a part of our business undergo re-organisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party.

We may transfer information that we collect from you to Unplug Live affiliated companies, including other companies in the Unplug Live group, joint ventures, franchisees, licensees, other companies who assist Unplug Live in promoting its products and services and to selected service providers who perform functions on our behalf, based in countries outside of the European Economic Area ("EEA") or your country of residence and this information may be stored and processed in such countries. By submitting your personal data on the Website and/or any Applications you agree to this transfer, storing and/or processing outside of the EEA or your country of residence. In the event that we do transfer, store or process your personal data in a country outside the EEA we will take all steps reasonably necessary to ensure that the information is treated securely in accordance with this Privacy Statement and the Act, and other applicable data protection laws.

Third Party Links

The Website and/or Applications may from time to time contain links to other websites not controlled by us. Please note that we do not accept responsibility or liability for the privacy practices, data collected or the content of such other websites. The operators of these linked websites are not under a duty to abide by this Privacy Statement. If there are terms and conditions, other privacy statements or policies appearing on those websites, you are advised that you should also review them carefully as your use of those sites may be subject to them.

Security

It is unfortunate that the transmission of information via the Internet is not completely secure. Although we do our very best to protect your personal data we cannot guarantee the security of your data submitted to us and any transmission is therefore at your own risk.

Amendments to Privacy Policy

This privacy statement, security and cookies policy may be subject to change from time to time. Users of our website are advised to regularly review this policy for possible amendments. This policy was last modified in September2016. If you continue to use this Website or if you submit information to us following such changes, you will be deemed to have read and agreed them.

You can find the date indicating the revised date of this policy at the top section of this page.